18.03.2025
Claims Management Reimagined – Experience It Today, Shape the Future
At the 360° Claims Management Experience on our booth at the Claims Management & Assistance Congress 2025 in Leipzig, visitors had the opportunity to see—and help shape—exactly that in real time.
With our presentation, we didn’t just showcase technologies; we created a true experience: touch, try out, immerse.
Our goal? To demonstrate how modern claims handling already works today—faster, more digital, and smarter.
Evening with a View: Our First In-House Pre-Event
The first highlight in Leipzig was our very first ControlExpert pre‑event, organized entirely in-house. In a relaxed atmosphere, we kicked off the congress with over 150 customers and partners. Alongside excellent food and inspiring conversations, the evening offered the ideal opportunity for personal exchange and sustainable networking.
Keynote: Where Vision Becomes Reality
The impressive keynote by Sebastian Lins and Dr. Barbara Fuchs on day one made it clear: the fully digital claims process is no longer tomorrow’s vision—it’s today’s reality. And here at ControlExpert, we’re actively driving it forward with measurable successes, practical solutions, and real added value for insurers, partners, and end customers.
Live Demos: Real Use Cases, Real Experience
Voicebot demo for quick, intuitive communication
Online claim reporting with smart UX and pre‑filling by the voicebot
Intelligent workshop management for efficient control
Data‑driven cost estimation from GT Motive by automotive experts
Vehicle inspection with VR headset – analyze damages remotely as if you were on site
End‑to‑End in Action
Visitors experienced the full E2E journey firsthand, seeing how thoughtful technology makes all the difference.
The feedback? Pure enthusiasm. What stood out most was the intuitive usability and the seamless flow between each step of the process
A Conclusion with an Exclamation Point
What remains from three intense days in Leipzig?
Countless engaging conversations with key decision‑makers
Fresh momentum for new partnerships and innovations
Validation that our strategy is on track
And our visitors’ verdict? “Your booth was the highlight of the fair.”
We take that as both encouragement and fuel to continue driving digital transformation in claims management.
360° Claims Management – We Think Ahead, We Make It Happen.